Take more control of your account using transaction control! With the quick tap of a button you’ll be able to temporarily block or unblock your card, without affecting previous transactions. If your card is stolen, goes missing or you just want to pause it while traveling – simply sign in to your Brella app and initiate your own temporary card block! This feature not only provides you peace of mind, but also saves you the hassle associated with losing a card. Simply block your card until you find it, then unblock it for instant use. Fast, simple, added security at your fingertips!
You can now submit a travel notice to us with the SHAZAM Brella mobile app. Simply tap on “Manage travel notices” on the menu screen, follow the prompts and provide us your travel dates and destinations. Submitting a travel notice is a good idea, so we aren’t surprised when we see debit card purchases originating from an unusual area, such as another state or country. It’s possible we might flag those transactions as fraudulent and put a hold on your card until we find out for sure. Telling us when you’re traveling helps us identify legitimate transactions quickly.